FAQ
🦇FAQ🦇
🖤 What is Creature's Creations? Creature's Creations is an independent art brand run by me — a queer, disabled artist. Every design is made with love for the misfits, the night creatures, the nerds, and everyone who never quite fit in. I'm so glad you're here.
💜 Can I suggest a design or collaboration? I love hearing from the community!! Reach out via email with your idea and we'll see what we can create together. 🦇 <3
👕 How are your products made? All of my apparel and products are made-to-order through print-on-demand. That means each piece is printed just for you when you place your order — no mass production, no waste, just your order made with care.
📦 How long will my order take?
- Production: 2–7 business days
- US shipping: 3–5 business days after production
- International shipping: 10–20 business days after production
- Total time from order to doorstep is typically 1–3 weeks for US orders.
🌍 Do you ship internationally? Yes! I ship worldwide. International orders may be subject to customs fees or import duties depending on your country — these are the buyer's responsibility.
📏 How do I know what size to order? Please check the size guide page. Since items are made-to-order, I can't accept returns for sizing errors, so it's worth taking a moment to measure!
❌ What's your return policy? Because every item is made just for you, I don't accept returns or exchanges for change of mind or sizing errors. However, if your order arrives damaged, misprinted, or defective, I'll make it right — just contact me within 30 days of delivery with a photo.
📧 How do I contact you? Reach me at creaturescreationscontact@gmail.com. Please allow 1–4 business days for a response — I promise I'll get back to you asap! 🖤🦇